Your first hurdle

Unverified today, cleared for Spinfever Casino payouts tomorrow

Every licensed casino must know who plays, so we check identity once; a full review usually closes within 37 hours.

Start verification

Licensed operationRegulated by Anjouan Offshore Finance Authority under license ALSI-137740

Know the check

Verification essentials in six rows

These six rows answer who checks you, under what licence, how long, and where to ask.

Reviewing company

Spinfever Casino LLC

Licence

Anjouan Offshore Finance Authority, ALSI-137740

Review time

37 hours

Required by

At the latest before first withdrawal

Verification e-mail

[email protected]

Minimum age

18+

First-try approval

Four moves to a passed check

Four practical moves that keep your submission clean and your payout on schedule.

Where is my document list?

Open your profile and find the verification section, where each requested document is listed with its own upload slot. Note the exact item named beside each slot before you pick a file.

Why is my ID photo rejected?

Photograph your photo identification flat on a plain surface, all four corners inside the frame and no glare across the text. Check that the expiry date is still ahead before you upload.

Dated proof of address

Choose a proof of address that shows your full name, your home address and a date inside the last three months. A utility bill or bank statement in the same name works best.

Before the check, after the check

Submit and leave the files untouched while the team reviews them, which normally finishes within 37 hours. Your withdrawal releases as soon as the check clears.

Three papers plus one maybe

Blurred copies fail, sharp copies clear

Sharp, current copies remove the most common reason a check stalls and a payout waits.

Photo identification

ConfirmsWho you are and your age

Copy must showAll four corners, no glare, unexpired

Proof of address

ConfirmsWhere you live now

Copy must showFull name, home address, recent date

Payment card image

ConfirmsThe card used for your payments

Copy must showCardholder name, first six and last four digits

Where the check lands

Where the check meets you on the way in

Read this when a document request arrives and you want to know what set it off.

Proving your age at sign-up

Anyone signing up confirms they are 18 or over. If that detail looks uncertain, the casino asks for photo identification before play continues.

Before the first payout, after it

Cashing out for the first time opens the full check. Photo identification, proof of address and a card image confirm who owns the account and the money leaving it.

Before the ceiling rises, after

Asking for a higher deposit ceiling is a request the license cannot grant on trust. The casino reviews identification and address papers so the new ceiling matches a verified person.

You have just added a payment route

Adding a card or wallet the casino has not seen brings a fresh check. A card image or wallet screenshot links the new route to your verified name.

Showing where your money comes from

Holding license ALSI-137740 from the Anjouan Offshore Finance Authority obliges Spinfever Casino to know where deposited money comes from. The request is routine paperwork against money laundering, and it treats no player as a suspect.

Expect one or two of these, chosen to match your own situation:

Recent bank statements
Payslips from your employer
A tax or income summary
A property or rental document
A record of a savings or investment account

Fixing the scan that failed

Send a newer bill. Address papers are only accepted while they are current, so an older bill no longer shows where you live today. Use a bill issued in the last three months Attach the full page, not a cropped corner

Expired, then renewed. An identity paper keeps its value only while it is valid, and a renewal changes the document number the casino must record. Send the renewed card or passport Photograph all four corners clearly

Picture the paper, not the screen. A screen capture loses the texture and edges a reviewer checks, so it cannot confirm that a real document was held up. Photograph the physical document itself Keep the whole page inside the frame

Six answers, one page

Read this before you send anything in.

Clears up the worry that a flagged document means your account is in trouble.

Do I have to send the same paperwork again later on?+

Once the check is closed, your file stays confirmed and you are not asked to repeat it. A fresh set is requested only if the details on it change, for example a new home address or an expired form of identification. Keeping the file current saves you that step.

How long does the identity check take here?+

Clear scans are usually reviewed within 37 hours. Legible images of your photo identification, proof of address and payment card image move through review fastest. Sending them early, before a withdrawal is requested, keeps that wait away from your payout.

What happens if one of my documents gets turned down?+

A refused document comes back with a short note naming the problem, such as a corner cut off or a date missing. Send a clean replacement and review restarts from that point. Nothing is closed, and the message goes to [email protected] if you want it checked again.

Why does the casino want to know where my funds came from?+

This is a routine step that the licence of Spinfever Casino LLC requires against money laundering. It applies to players across the board and says nothing about you personally. A recent statement or payslip showing your income is normally enough to close it.

When at the latest do I need to finish verification?+

By the close of your first withdrawal request, at the latest. The casino may also ask earlier, right after registration or at your first deposit. Completing it as soon as the request appears means no hold lands on your payout.

My surname changed since my ID was issued, what do I do?+

Send both, the old identification and the document showing the new name, so the two can be matched. A marriage certificate, a deed poll or an updated card all serve. Verification staff link the records and confirm the file under your current name.